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Since January 21, we have increased

the so-call “cooling-off uae telegram data period” from 14 to 30 days. During this time, the borrower has the right to refuse not only additional services, but also goods and works. In addition, the lender is now oblig to remind the consumer about the possibility of refusal the day after the contract is execut. The notification may come as an SMS to the phone, or another message as specifi in the contract, but it must be there.

I would like to draw attention

to the fact that neither the bank nor any other service provider has the right not to take them back if a person changes their mind. There is an exception when you cannot refuse: if the service has already been provid. For example, a person bought insurance, an insurance event quickly occurr and they have already been paid compensation. In all other cases, the additional service can be return, at least in its unus part. It is very important that people know their rights and do not hesitate to use them.

— If a borrower took out not one, but several loans, but fail to make payments, and has already us his right to a crit holiday, how can he get out of this impasse?

— Sometimes there are several loans

I know of an extreme case where one person had 27 of them. In this case, it will no longer be possible to resolve the problem by reaching an agreement with one critor. For such situations, last year we adopt a special standard for the comprehensive settlement of multiple debts

This standard provides a special improv customer service: top 6 tools for success mechanism for interaction between several critors and a debtor; it is currently us by 11 banks, including america email the largest ones. They have conduct about 9 thousand transactions that allow borrowers to avoid default.

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